Which Internet Browser are you using, and does it meet all the requirements for online classes? Google Chrome is the preferred browser.
Click on this link to View Browser Support.
Free Downloads for Browsers:
Internet Explorer is not supported by Microsoft or Canvas.
To Enable Cookies in your browser
Cookies are pieces of text placed on a web browser’s computer by a website. Every time you visit the website the server for that site will track your information.
| Chrome |
- Click on the Vertical Dots in the upper right corner and Select “More Tools” from the Drop-down
- On the menu, click Clear browsing data
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files”, check the boxes.
- Click Clear data
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| Microsoft Edge |
- Click on the Horizontal Dots in the upper right corner and Select “Settings.”
- On the menu, click on "Privacy, search, and services."
- Under Clear browsing data, click on “Choose what to clear”
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files”, check the boxes.
- Click Clear data
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| Firefox |
- Click on the Horizontal lines in the upper right corner and then click “Settings”
- Select Privacy and Security on the left menu
- In the Browser Privacy section, find Cookies and Site Data
- Click the box “Clear Data”
- Next to “Cookies and site data” and “Cached Web Content”, check the boxes.
- Click Clear
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Clearing Internet History or Browser Cache
When using Internet Browsers, temporary files are stored onto the hard drive of your computer. These files are called cache (or history) and need to be emptied periodically. Storing temporary files on your computer can take up a lot of space and slow down your computer. It can also cause errors authenticating on secure websites. Clearing out your browsing history allows you to visit the newest version of the website.
| Chrome / Edge |
- Click on the vertical/horizontal dots in the upper right corner and Select “History.”
- Click History on the right
- Click Clear Browsing History
- Set the Time Range to be All Time in the Clear Browsing Data dialog
- Click Clear Data on the Clear Browsing Data dialog
- Restart your browser for the changes to take effect
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| Firefox |
- Click on the horizontal lines.
- Click History then select Clear Recent History
- Select the Time Range to clear (drop-down menu)
- Select Everything to clear all cache
- Click Details to choose what history elements to clear
- Click the Clear Now button
- Restart your browser for the changes to take effect
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