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Student Help Desk
Contact Information

 

Hours (except holidays)

  • Monday through Thursday
    8:00 am to 5:30 pm
  • Friday
    8:00 am to 12:00 pm 
  • Saturday and Sunday
    Closed

Contact

Please use the Help Desk Contact Form  

Email: rcchelp@rappahannock.edu

Call: 804-333-6786

Our goal is to respond to your request within 24 hours. Requests received after hours will be addressed the following business day.

RCC Help Desk


RCC’s Help Desk services are here to help you work through technical issues.

  

Help Guides

Canvas  

Computer Requirements    

Google App  

Internet Browser Support 

myRCC

Navigate  

Office 365

Passwords/Multi-Factor Authentication

Respondus Lockdown Browser  

Student Email Guide

Student Information System (SIS)  

Tech Tips

Zoom 

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Alternate URLs for Access to VCCS Applications

MyVCCS Portal

Service Level Agreements
Acrobat-PDF-Icon.jfifSLA College faculty and staff 
Acrobat-PDF-Icon.jfifSIS, AIS