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Passwords/Multi-Factor Authentication

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Multi-Factor Authentication

Click Here for help to Log in to myRCC and set up Multi-Factor Authentication

Multi-Factor Authentication (Required Spring 2022)

Widespread and publicized Cyber attacks across the world have forced the VCCS to implement Multi-Factor Authentication (MFA) for the security of our users and information.

 

What is MFA?

Set up your MFA Videos

 

Set Up your MFA Document (Printable)

 

Password Help

RCC Security Statement
Rappahannock Community College is committed to the protection of its Information Technology Systems and the data that is stored on these systems from compromises of their confidentiality, integrity, or availability. RCC uses industry best practices and equipment including: access control mechanisms, strong encryption, firewalls, Intrusion prevention systems, antivirus, anti-spam, and anti-malware protection and other security measures such as auditing and logging access to its sensitive systems, and ensuring physical security of sensitive systems.

Creating Your Password
Your username and password are required to access online college services. If you are a current user of Canvas or Student email, use your current password.

If you have not logged in for several months, your password may have expired and will need to be reset. You can reset your password through the myRCC single login area under Forgot your password? Click here to reset your password. 

If you have problems setting your password, you should contact your college by going to RCChelp@rappahannock.edu.

Setting Up Your Password
New password must have at least 14 characters and no more than 100. Your password must contain a combination of:

  • At least one UPPERCASE letter
  • At least one lowercase letter
  • At least one number (0-9)
  • At least one special character (i.e. !@#$%&*()_+-?:,.)
  • May contain a blank space
Passwords can NOT:
  • Contain more than 3 consecutive characters of your Username, First Name, or Las Name
  • Be a previously used password

Your password will expire and require changing every 180 days (every 6 months). A tile will appear in myRCC to help remind you when the time is near.

To help protect your account, make sure that your password is memorable for you, but difficult for others to guess.

  • Do not share your password with anyone
  • Never use the same password that you’ve used in the past
  • Experts suggest using a passphrase with substitution of letters. Example: CO0lDud3!

The VCCS also requires multi-factor authentication.

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What is my username?
If you have previously used Canvas or Student Email at another Virginia Community College, you will use the same username. If you are new or do not know your username, you can look it up using your EMPLID or social security number and other identifying information.

Please Note: Your Username is not your Emplid!

What is my password?

  • Current and Former Students: If you have previously used Canvas or Student Email at another Virginia Community College within the past 6 months, use your current password. 
  • Students New to the Virginia Community College System: After completing the online application for admission, you will be given a temporary password that will be used to log in to myRCC. Within 24 hours of completing your application, you should be able to log in.
  • Returning Students: Forgot your Password? Click Forgot Password at the Sign In screen. In the box you will be promoted to enter your username or personal/work email address. (Note: this will be searching for what you had entered the last time you were here.)

    You will be prompted to select from a list of email addresses on file or mobile device on file. An email or test message with a claim code and a link to reset your password will be sent.
    Once you receive the email/text follow the link and enter the claim code when prompted.
    You will be asked to set a new password. Once your new password is submitted you will be ready to login.  

For additional help view this guide: How to Reset your Password [PDF].

Students are required to change their password the first time they log in to myRCC. Your password is a secret word or phrase that you should not share with anyone; it protects the privacy and confidentiality of your personal information. Select a strong password that is easy for you to remember, but very difficult for someone else to guess.

After changing your password you will be required to use a Multi-Factor Authentication. By default this usually sends a numeric code to your recorded alternate email address. If this is out of date, you may need to contact the help Desk for assistance. For detailed information regarding the Multi-Factor Authentication, view the information at the top of this page. 

What if I can’t remember my password and don’t have security questions?
Call us at 804.333.6786 or send an email to rcchelp@rappahannock.edu to have your password reset. If you send an email you will need to include a current phone number. We cannot change passwords via email and must contact you directly.